Here in foodpanda, we want to provide our riders with quick and easy access to learning and solving rider related matters. We want you to have one go-to place for all your questions, issues or concerns. Hence, we’re introducing Rider Support!

Rider Support is a function in your foodpanda rider app which contains all the necessary information you need about your equipment, service fees, shifts, accidents and more! Moreover, any supplementary requests or issues can be raised by submitting a ticket.
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Here’s how you can get started:

Step 1:

Open your foodpanda rider app and click on the three lines on the upper left corner. Select “Rider Support”

Step 2:

Select the ‘ + ‘ icon on the top right to create a ticket request.

Step 3:

Key in the support you require, while trying to be as detailed as possible. Thereafter, click on the submit button to send in your ticket request.