Frequently Asked Questions

Insurance is currently not mandatory. However, we have partnered with insurance providers to provide you an affordable package of BDT 66 per week.

No, it is not compulsory.

No. You will not be covered under this insurance if you are no longer working as a foodpanda rider.

Please contact our dispatch services for this issue.

1. Tickets can be raised from the foodpanda rider app

2. You can inform the area manager in your delivery zone

*If informed by 1st of every month, the insurance will start for that month

1. Particulars of accident – date, time, place

2. All prescriptions and bills if any treatment is taken

No, these items and equipment will not be covered under the insurance.